7c77c Privacy Policy

Introduction

This Privacy Policy ("Policy") sets out the basis on which 7c77c ("we", "us", "our") collects, processes, stores and shares personal data relating to individuals who access or use the 7c77c platform at 7c77c.io, including all associated subdomains and mobile-optimised versions of the service. References to "you", "your" and "the player" refer to any individual who visits, registers on or interacts with the 7c77c platform.

At 7c77c, we recognise that the privacy of our players — particularly those operating in Bangladesh's evolving digital environment — is of paramount importance. We are committed to collecting only the personal data that is genuinely necessary for platform operation, processing it fairly and lawfully, keeping it secure, and being transparent about our practices at all times.

This Policy applies to all data processing activities carried out by 7c77c in connection with platform operation, including data collected via the website, through customer support interactions, via payment processing channels such as bKash, Nagad and Rocket, and through the games and sports betting products hosted on the platform.

This Policy should be read alongside the 7c77c Terms & Conditions and Responsible Gaming policy. Where this Policy conflicts with any other 7c77c document, this Privacy Policy governs in respect of data protection matters.

Personal Data We Collect

7c77c collects the following categories of personal data from registered players and platform visitors:

We do not intentionally collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data or health information. If such data is inadvertently provided, it will be deleted promptly upon identification.

How We Collect Your Data

7c77c collects personal data through the following channels and mechanisms:

• Direct collection: Data you provide voluntarily when completing the 7c77c registration form, updating your account profile, submitting KYC documentation, making a deposit or withdrawal, or contacting our support team via live chat or email.
• Automated collection: Data collected automatically when you access the 7c77c platform, including IP addresses, browser and device identifiers, session data and interaction logs. This data is collected via server logs, session tracking technologies and essential cookies.
• Payment providers: Transaction confirmation data and payment reference identifiers received from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank and BRAC Bank when you initiate a deposit or withdrawal. We receive only the minimum data necessary to confirm and reconcile transactions — we do not receive or store full bank account numbers or mobile wallet PINs.
• Game providers: Game round data, stake amounts and outcomes provided by game studios such as Evolution Gaming, Pragmatic Play, Ezugi and Spribe in connection with games you play on the 7c77c platform.
• Third-party KYC services: Identity verification data returned by accredited KYC and anti-money-laundering (AML) screening partners when your submitted identification documents are processed.
• Fraud prevention services: Risk signals and device fingerprint data from third-party fraud prevention providers used to protect the integrity of the 7c77c platform and its players.

We do not purchase personal data lists from data brokers or any third-party commercial data providers for marketing or account creation purposes.

Purposes of Processing

7c77c processes personal data for the following specific and documented purposes:

• Account creation and management: To register your 7c77c account, maintain your profile, authenticate your login sessions and manage your account preferences.
• Payment processing: To process deposits and withdrawals in Bangladeshi Taka (BDT) via your chosen payment method, reconcile transactions and maintain accurate financial records.
• Identity verification (KYC/AML): To verify your identity, confirm your age (21+), screen against international sanctions and politically exposed persons (PEP) lists, and comply with anti-money-laundering obligations applicable to online gaming platforms.
• Platform security and fraud prevention: To detect and prevent unauthorised account access, bonus abuse, multi-accounting, money laundering and other prohibited conduct as described in the 7c77c Terms & Conditions.
• Game and betting service delivery: To deliver the casino, sports betting, slots and fishing arcade game services you use on the platform, including settling bet outcomes, crediting winnings and processing bonus activations.
• Customer support: To respond to your queries, resolve disputes, investigate complaints and provide technical assistance via live chat and email.
• Responsible gaming: To monitor your gaming activity for signs of problem gambling behaviour, facilitate self-exclusion and deposit limit requests, and deliver responsible gaming communications where appropriate.
• Legal and regulatory compliance: To fulfil our obligations under applicable law, respond to lawful requests from law enforcement or regulatory authorities, and maintain records as required by financial regulations.
• Platform improvement: To analyse aggregated and anonymised usage data in order to improve platform performance, game selection, user experience and support quality. This analysis does not involve individual profiling for marketing purposes.
• Marketing communications (where consented): To send you promotional offers, bonus alerts and platform news via email, if you have actively opted in to marketing communications during or after registration. You may withdraw this consent at any time by contacting support or using the unsubscribe link in any marketing email.

Legal Basis for Processing

7c77c processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the contract between 7c77c and registered players — including account operation, payment processing, game delivery and customer support — is carried out on the basis that it is necessary to perform the services you have requested.
• Legal obligation: Processing carried out to comply with KYC, AML, anti-fraud and record-keeping obligations imposed by applicable law is conducted on the basis of legal obligation.
• Legitimate interests: Processing carried out for platform security, fraud detection, responsible gaming monitoring and platform improvement is based on the legitimate interests of 7c77c and its players, balanced against your privacy rights. We conduct assessments to ensure that legitimate interest processing does not override your fundamental rights.
• Consent: Where we process data for marketing communications or non-essential analytics cookies, we rely on your freely given, specific and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Data Sharing & Third Parties

7c77c does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following tightly controlled circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank and BRAC Bank receive the minimum transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated financial service providers in Bangladesh.
• Game studios and content providers: Evolution Gaming, Pragmatic Play, Pragmatic Play Live, NetEnt, Microgaming, Ezugi, Play'n GO, Spribe and other certified game providers receive game session data (including bet amounts and outcomes) necessary to operate and settle game rounds. Game providers do not receive unnecessary identity or contact data.
• KYC and identity verification partners: Accredited identity verification service providers receive your submitted documentation for the purpose of verifying your identity and age in accordance with 7c77c's KYC obligations. All such partners are bound by strict data processing agreements.
• Fraud prevention and security services: Technical and behavioural data may be shared with fraud prevention platform providers to detect prohibited account activity. Data shared for this purpose is used solely for fraud detection and not for any other commercial purpose.
• Professional advisors: Legal counsel, auditors and accountants may access personal data on a strictly need-to-know basis in connection with professional advisory services provided to 7c77c. All such advisors are bound by professional confidentiality obligations.
• Law enforcement and regulatory bodies: 7c77c may disclose personal data to law enforcement agencies, financial intelligence units or other government authorities where required to do so by law, court order or binding regulatory instruction. We will notify affected players of such disclosures where legally permitted to do so.

All third parties who process personal data on behalf of 7c77c are required to enter into data processing agreements that mandate appropriate technical and organisational security measures, restrict the use of data to the agreed purpose, and prohibit onward transfer without 7c77c's explicit authorisation.

International Data Transfers

Some of the third-party service providers used by 7c77c — including certain game studios and cloud infrastructure providers — may process personal data in countries outside Bangladesh. Where personal data is transferred internationally, 7c77c ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.

Safeguards used for international transfers may include: standard contractual clauses incorporated into data processing agreements; adequacy determinations in respect of recipient countries; and binding corporate rules where applicable. Where a transfer is made to a jurisdiction that has not been assessed as providing an adequate level of data protection, we apply additional technical and contractual safeguards to compensate for any identified risk.

If you would like further information about the safeguards applied to any specific international data transfer, please contact our support team at [email protected].

Data Retention

7c77c retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as a general guide:

When data reaches the end of its retention period, it is securely deleted or anonymised in a manner that prevents re-identification. Where data must be retained beyond normal retention periods due to an ongoing investigation, dispute or legal proceeding, it will be retained until that matter is resolved and then deleted promptly thereafter.

Cookies & Tracking Technologies

7c77c uses the following categories of cookies and similar tracking technologies on the platform:

• Essential cookies: Required for core platform functionality including user authentication, session management, security token validation and fraud prevention. These cookies cannot be disabled without preventing basic platform features from working. They do not collect personal data for marketing purposes.
• Functional cookies: Store your platform preferences such as language settings, display preferences and last-used payment method to improve your experience on return visits. These cookies are set only after you access the platform and do not track your activity across third-party websites.
• Analytics cookies: Collect anonymised and aggregated data about how players use the 7c77c platform — including which pages are visited most frequently, session durations and navigation paths. This data is used solely to improve platform performance and user experience. Analytics cookies do not identify individual players.

7c77c does not use third-party advertising cookies, behavioural targeting cookies or cross-site tracking technologies that build advertising profiles based on your activity across the wider internet.

You can manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block, delete or restrict cookies on a per-site or per-category basis. Please note that disabling essential cookies will prevent some core 7c77c platform features from functioning correctly. Instructions for managing cookies in common browsers are available via those browsers' help documentation.

Your Data Rights

As a registered 7c77c player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 7c77c support team at [email protected] with your registered username and a clear description of your request.

• Right of access: You may request a copy of the personal data 7c77c holds about you. We will provide this information in a clear and structured format within 30 days of receiving your request.
• Right to rectification: You may request that inaccurate or incomplete personal data held about you be corrected. You may update basic account information (email address, contact number, address) directly through your account settings.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent for consent-based processing. This right is subject to 7c77c's legal obligations to retain certain data, as outlined in Section 08.
• Right to restriction of processing: You may request that 7c77c restricts the processing of your personal data in specific circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you prefer restriction over erasure.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to 7c77c, where processing is based on consent or contractual necessity and carried out by automated means.
• Right to object: You may object to the processing of your personal data where that processing is based on legitimate interests. 7c77c will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

7c77c will respond to all valid data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, in which case you will be informed of the extension and the reason for it. We will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.

Children & Minors

The 7c77c platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The registration process includes an age declaration and, where required, documentary age verification as part of the KYC process.

If 7c77c becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, that account will be closed immediately, all associated data will be deleted (subject to any legal retention obligations), and any deposits made will be returned to the payment method from which they originated.

If you are a parent or guardian and believe that a minor may have registered on the 7c77c platform using false age information, please contact our support team immediately at [email protected]. We will investigate and act on all such reports promptly.

Data Security

7c77c implements a layered approach to data security, combining technical, organisational and procedural controls to protect your personal data against unauthorised access, disclosure, alteration or destruction. Key security measures include:

• SSL/TLS encryption: All data transmissions between your device and the 7c77c platform are encrypted using industry-standard SSL/TLS protocols, ensuring that data in transit cannot be intercepted by third parties.
• Encrypted data storage: Sensitive personal and financial data stored on 7c77c systems is encrypted at rest using strong encryption algorithms. Encryption keys are managed and rotated in accordance with security best practices.
• Access controls: Access to personal data within 7c77c's systems is restricted on a strict need-to-know basis. All staff with access to personal data undergo background checks and receive regular data protection training.
• Two-factor authentication: Internal administrative access to player data systems requires multi-factor authentication. Players are strongly encouraged to enable two-factor authentication on their own 7c77c accounts.
• Regular security audits: 7c77c's infrastructure and data processing systems are subject to periodic independent security reviews, penetration testing and vulnerability assessments.
• Incident response: In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7c77c will notify affected players without undue delay and will take all appropriate steps to contain and remediate the incident.

While 7c77c takes all reasonable steps to secure your personal data, no internet-based system can guarantee absolute security. You are responsible for keeping your own 7c77c account credentials confidential and for maintaining the security of the devices you use to access the platform.

Changes to This Privacy Policy

7c77c reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. The effective date at the top of this Policy will always reflect the date on which the most recent version came into force.

For material changes — including any new categories of data collection, new purposes of processing, or changes to data sharing arrangements — we will notify registered players by email to the address associated with their account and/or via a prominent in-platform notification. We will provide reasonable advance notice before material changes take effect, typically at least 14 days.

Your continued use of the 7c77c platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised version. If you do not agree with any change to this Policy, you should contact support to close your account and arrange withdrawal of any remaining balance before the revised Policy takes effect.

Previous versions of this Privacy Policy are available on request by contacting the 7c77c support team.

Contact & Data Protection Officer

If you have any questions, concerns or requests relating to this Privacy Policy or 7c77c's data processing practices, please contact us using the details below:

• Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the 7c77c platform. Average response time under 5 minutes during BST peak hours (evenings and weekends, UTC+6).
• Response Time: Privacy-related enquiries will receive a substantive initial response within 5 BST business days. Data rights requests will be fulfilled within 30 days as described in Section 10.

When contacting us about a privacy matter, please include your registered 7c77c username, a clear description of your query or request, and — for data rights requests — confirmation of the right you wish to exercise. We may ask you to provide additional verification of your identity before processing a data rights request, to ensure that data is not disclosed or altered at the request of an unauthorised party.

7c77c is committed to resolving all privacy-related concerns fairly and transparently. If you remain dissatisfied with our response to a privacy complaint after exhausting our internal resolution process, you may seek further recourse through any appropriate independent dispute resolution or data protection authority available under applicable law in your jurisdiction.